About
When I started my company, I did not hire a team. I became one.
Working in the business instead of on it. Learning on the fly and making mistakes that cost real money, because you do not know what you do not know.
The HR part was the one I actually knew. Everything else I was figuring out at eleven at night with a browser tab open, and the difference between those two experiences is the whole reason this business exists.
Why HR People exists
Proper HR support has always existed. It just came shaped for a company with a hundred and fifty employees, an HR budget line and somebody whose job it was to manage the relationship. The businesses that needed it most were the ones least able to buy it.
So I took the one thing I am expert at and built it into something a small business can actually afford. Not software with a help centre. Not a call centre with a ticket queue. A person who knows your business and picks up.
Who you get
I started this on my own, and for a while that was the whole company. It grew because small businesses kept needing more than one person could carry on a Friday afternoon.
So you still get one point of contact, and that is me. What is behind me now is a team with real depth in the places where depth matters: benefits, payroll, the operational work that keeps everything moving. When your question needs a specialist, I bring one in rather than working it out from scratch. You are not handed off and you do not get a ticket number.
Brandi Williford
Founder / HR Consultant
Allison Martin-Watt
Benefits Lead
Carinna Mayo
Payroll Specialist
Armando Ruiz
Benefits Lead
Bilingual
Adrian Wyatt
HR Operations Support
How we work
Brandi is your point of contact and stays your point of contact. She already knows your business and what you told her last month, so there is no queue and no case number. When something needs specialist depth she brings in the person on the team who has it, rather than guessing. You are never handed off to someone junior and told they are your account manager now.
You will be told what your options are, what each one risks and what she would do. If something needs an employment attorney she will say so rather than guess, and she will help you brief them.
Not a PEO. Your employees stay on your EIN, your payroll provider keeps running payroll and your benefits relationships stay where they are. Nothing gets migrated to make the engagement bigger.
Proper HR help has always existed. It has just been priced for companies with a hundred and fifty employees and a budget line for it. This is the same expertise, sized and priced for a business that does not have either.
The support feels personal rather than outsourced. They understand our company, our employees, and the way we operate.
Whenever an employee issue comes up, I know I have someone I can call who understands the situation and gives me clear, practical guidance.
They have become a trusted extension of our team. Their knowledge, professionalism, and responsiveness have made them an important part of how we operate.
Questions
Brandi, and that does not change. She is your point of contact for as long as you are a client. What has changed is that there is a team behind her now, so a benefits question gets answered by somebody who does benefits all day instead of being worked out from first principles. You deal with one person. That person has help.
Most sit somewhere between five and a hundred and fifty employees, across Texas and Louisiana. Below five there is usually not enough happening to justify it, and above a hundred and fifty you are generally at the point of hiring someone in house, which we will tell you.
Twenty minutes. You describe what is landing on your desk and Brandi tells you what she would take on, what she would leave with you and roughly what it costs. No deck, no discovery process and no pitch.
She will say so. Telling a business owner they do not need you yet costs one conversation. Selling them something they are not ready for costs the relationship, and they were going to be the right client in eighteen months.
Twenty minutes, no pitch. I will tell you what I would take on, what I would leave with you and roughly what it costs. If you are not ready for me yet, I will say so.